What happens during a bespoke consultation — and what to bring

Bespoke

What happens during a bespoke consultation — and what to bring

April 2025 · 6 min read


First appointments feel daunting. You are about to spend a significant amount of money on something you may know very little about, for someone who matters enormously. Let us make it easier.

Most of our clients arrive at Dzirnavu iela having spent hours online, full of terms they half-understand — cut grades, fluorescence, colour bands — and a vague anxiety that they are about to be sold something. We understand that. Our job in the first hour is not to sell anything. It is to listen.

Before you arrive

The most useful thing you can bring is not a budget figure or a ring size. It is images. A folder on your phone with screenshots of rings you have responded to — even if you cannot articulate why — tells us more than any verbal description. Do not filter for rings you think are realistic. Show us everything that caught your attention. The patterns that emerge from that collection are where the real brief begins.

If your partner has Pinterest boards, wears any existing jewellery, or has mentioned anything — a metal colour, a shape, a word like ‘delicate’ or ‘bold’ — bring that too.

The brief is never the ring. The brief is the person who will wear it every day for the rest of their life.

What we cover in the first meeting

We begin with the stone, because everything else flows from it. We will show you diamonds of different grades and cuts under proper lighting, let you hold them, and walk you through what the numbers on a certificate actually mean when translated into appearance. This takes time. We do not rush it.

From there we move to the setting: the metal, the architecture of the ring, the practical considerations of daily wear. We will ask about lifestyle — does your partner work with their hands? Swim regularly? These questions determine whether a ring remains beautiful in five years or begins to show its age.

The process that follows

1
Stone selection
We source two or three stones that match your brief and walk you through each in detail. Once a stone is chosen, we move to design.
2
Design & CAD rendering
For fully bespoke pieces, we produce a CAD rendering and, often, a wax model you can hold before we cast in metal.
3
Production & delivery
The full process takes six to eight weeks. We can move faster for urgent timelines, but we will always tell you honestly if a deadline risks the quality of the outcome.

By the end of the first meeting, most clients leave with a clear direction. Some need a second appointment. Both are completely normal. We do not ask for a commitment on the day.

Ready to begin? We would love to hear from you.

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